Privacy Policy for Cape Town Shuttle Services

Last Updated: [19/02/2024]

Introduction

Cape Town Shuttle Services (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy of our clients (referred to as "you" or "your"). This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information when you use our services via our website, phone bookings, or any other method.

Information Collection and Use

We collect information to provide better services to all our users. The types of personal information we may collect include:

• Personal Identification Information: Name, email address, phone number, and physical address.
• Travel Information: Pickup and drop-off locations, flight numbers, and travel dates.
• Payment Information: Details about payments to and from you and other details of services you have purchased from us.

How We Use Your Information

Your personal information is used to:

• Provide, operate, and maintain our services.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our services.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
• Process your transactions and send you related information, including booking confirmations and invoices.

Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You can also object to the processing of your personal information, restrict the processing of your personal information, and, where applicable, the right to data portability.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@capetownshuttleservices.co.za.